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Rizk Casino Customer Service

Gambling has always been associated with a great number of risks. So, after stepping into a gambling resource, you want to feel safe there. Luckily, Rizk Casino customer service is there to support you throughout the gameplay. Whatever kind of inconveniences you are experiencing, you will get the answers from Rizk specialists. They are there for you 24/7.

Customer Care

Rizk Casino’s online support is helpful and responsive to the customers’ requests. By following the corporate policies, their representatives aim to solve each problem within the shortest timeframes. If you need some assistance, you should be familiar with the contact channels. There are quite a few of them:

Rizk Casino’s online support is considered to be on a high level. Even though the major communication language is English, the service is offered in several languages, including Swedish, Norwegian, Danish, Finnish and German. It’s a great piece of news for those players who don’t speak English well. Without any doubt, it can be assumed that the customer service at Rizk Casino is good enough to make the users’ experience as smooth as possible.


If you don’t feel like wasting time on communication with customer support, you can try to figure out your issue yourself. Whether you have a general question or face a technical bug, you can try to find the solution on the FAQ page. This is where the most common questions asked by users are collected. Below, you will find some of the questions taken from the given section.

How do I activate my account?

To use your account, you need to activate it first. After entering your mobile phone, you will get a verification code that needs to be retrieved. Once you are done with it, the system will update the status of your account immediately.

Do I have to use a mobile application?

No, you don’t. You can visit the casino website through a mobile browser. It is even more convenient than a mobile app because it contains the full spectrum of services and features.

What to do if I don’t remember my password?

In this case, you will have two options. You can click the “Forgot password” button below the login box, so the link with a new password will be sent to your email box. Alternatively, you can contact customer support for further assistance. Whichever option you choose, you will get your problem solved.

Can I use CAD for payments?

Whether it comes to Rizk Casino withdrawal or deposit, you can use CAD. Even if you set GBP, EUR, NOK, USD, or AUD as a preferred currency during the registration, you will be able to change it later on.

Where are my free spins?

Any casino free spins landed on your account can be claimed in the “Rewards” section. Make sure to log in to your account first.